Terms & Conditions

We aim to dispatch all stock items within 1-2 working days. Items that are ordered in display a dispatch time in the product description. This is usually between 1-5 working days, but please check each individual product for extact timings.

If an item is going to take longer we will contact you with an expected date and offer you the chance to cancel the order if you do not wish to wait.

All items are dispatched with either Royal Mail or Parcel Force. Delivery costs between £3.99 and £4.99 per 30kg parcel for UK mainland (excluding Highlands and Islands). At checkout the cost of delivery is calculated when you enter your postcode.

We will choose the courier depending on your order items/weight of the items. Any tracking information will be sent to you on dispatch.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Sports FX retains the right to refuse any request or order made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order Tthis email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order Tthis email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Cancellation

Customers have the right to cancel under the Consumer Contract Regulations in addition to our Returns Policy. When customers have received goods that they need to cancel under the Consumer Contract Regulations, we require the Goods to be returned to us prior to any refund taking place. The cost of the return shipping must be paid by the customer.

Website Mistakes

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

Payment

Currently we do not take payment when your order is placed. We only take the payment once stock has been allocated to your order. If an item is out of stock we will contact you. As no money has been taken, no refund is necessary.

Sports FX does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment such as Royal Mail/Parcel Force. In this case, the third party will not disclose any of the details to any other third party.

Protecting your personal data is as important to us as it is to you. We treat your data with care and take appropriate steps to protect it. We store your personal data on the secure servers of our web service provider. We use SSL encryption technology in all our electronic transactions.We take technical and organisational precautions to ensure the security of your data and prevent the loss, misuse or alteration of your personal data; and.We secure access to all transactional areas of our website using ‘https’ technology.

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don’t wish to enable cookies, you can still browse the site and use it for research purposes.